Frequently asked questions

General

You can message us at contactus@brownkind.com for any questions, issues, or feedback you have! You can also use the help widget located on the right hand corner of the website.

Orders & Shipping

We prioritize your satisfaction, and we want you to shop with confidence. We offer a straightforward 30-day return policy for any unopened or damaged products.

Email contactus@brownkind.com Include your order number & the item(s) you'd like to return Provide details on why you'd like to return the product(s).

For any changes to an existing order, please reach out to contactus@brownkind.com or submit a request using "Help" tool located on the right hand corner.

At the moment, we only ship our products within the United States. We apologize for any inconvenience this may cause.

At the moment, we use ground shipping within the United States for any order placed on brownkind.com.

Product Information

The expiration date of your brownkind product can be found at the bottom of the bottle and box.

brownkind’s dermatologist-designed formulations combine the best of contemporary medical practices with the wisdom handed down by centuries of people of color. Even Tone Defender ™ is an alchemy of Indian Gooseberry, Rainbow Algae, and Cacao — three potent phytonutrients known for their ability to preserve the radiance and health of melanin-rich skin.

You can only purchase brownkind products on brownkind.com!

Allergens & Ingredients

All brownkind products are made with clean and conscious ingredients.

While brownkind asserts that our products are gluten-free, it's important to recognize that they are not produced in dedicated gluten-free facilities. If you have gluten intolerance or allergies, we strongly recommend consulting with your physician to ensure our products align with your sensitivities. Your physician can provide personalized advice based on your health needs.

brownkind items are proudly cruelty-free. We are committed to offering products that align with ethical and sustainable values, ensuring that our customers enjoy high-quality goods without compromising their principles. Our dedication to cruelty-free practices extends across every aspect of our product development, and we take pride in providing a compassionate and eco-friendly choice for all.