Frequently Asked Questions

During the peak season, we will maintain our same-day shipping policy: orders placed by 11:00 AM CDT will be shipped the same day. If there is a significant increase in demand, orders will be shipped within 2 business days of being placed.

December 18th is the last day to guarantee delivery before Christmas. While our average transit time is 3 days, please note that shipping may take longer during the holiday peak season.

Orders placed on Thanksgiving will be shipped by the Friday following the holiday.

We prioritize your satisfaction, and we want you to shop with confidence. We offer a straightforward 60-day return policy for any unopened or damaged products, or if you're unhappy with your purchase.

Email contactus@brownkind.com
Include your order number & the item(s) you'd like to return
Provide details on why you'd like to return the product(s).

For any changes to an existing order, please reach out to contactus@brownkind.com.

At the moment, we only ship our products within the United States. We apologize for any inconvenience this may cause.

At the moment, we offer free ground shipping on any order or 2 day shipping for an additional fee.

The expiration date of your Brownkind product can be found at the bottom of the bottle and box.

Brownkind’s dermatologist-designed formulations combine the best of contemporary medical practices with the wisdom handed down by centuries of people of color. Even Tone Defender™ is our proprietary blend of three potent phytonutrients — Indian gooseberry, rainbow algae, and cacao — known for their ability to preserve the radiance and health of melanin-rich skin.

You can only purchase Brownkind products on brownkind.com!

All Brownkind products are made with clean and conscious ingredients. 

While Brownkind asserts that our products are gluten-free, it's important to recognize that they are not produced in dedicated gluten-free facilities. If you have gluten intolerance or allergies, we strongly recommend consulting with your physician to ensure our products align with your sensitivities. Your physician can provide personalized advice based on your health needs.

Brownkind items are proudly cruelty-free. We are committed to offering products that align with ethical and sustainable values, ensuring that our customers enjoy high-quality goods without compromising their principles. Our dedication to cruelty-free practices extends across every aspect of our product development, and we take pride in providing a compassionate and eco-friendly choice for all.